Winter ski trips are challenging, exciting and eye-opening adventures. However they do pose the risk of unexpected events like ski accident, getting sick, losing your passport, or being stuck in an airport for days due to a snow storms. That's why Ski Insurance is essential.
You can purchase our policies online at any time or get a quote and save it for when you're ready to purchase. If you have any questions about our cover, you can email our friendly customer service team at [email protected]
If you lose your policy documentation just email [email protected] from the email address used to purchase your policy and we'll be able to find your certificate of insurance and send a copy to you.
Well that is completely up to you. You can purchase up to 12 months before you travel or 5 seconds before you get on the plane. What you need to consider it that you are covered for cancellation as soon as you purchase the policy. This means that should you become ill or injured before you travel, you are covered for your cancellation costs.
As soon as your payment for the insurance is made, we will send you a Certificate of Insurance and Policy Documents by email. You will also receive a text message containing our 24 Hour Emergency Assistance phone number.
Ski Insurance has a fast, easy online quote process. You are able to get a quote and pay for your insurance within minutes. If you’d rather speak to a consultant email our team and we can arrange a call back at a time convenient to you.
Of course, we understand everyone has different preferred methods of payment method. If you wish to pay us by bank transfer, just let us know in an email and we'll provide you with our bank account details.
No, you can be colleagues, friend, fellow athletes or strangers. We don’t mind.
Your children or grandchildren not in full-time employment who are under the age of 18 and travelling with you on the Journey.
A pre-existing medical condition is:
Any medical, physical or mental condition, defect, disease or illness, of which you were aware or should reasonably have been aware, or for which treatment, medication, preventative medication, advice, preventative advice or investigation have been received or prescribed by a medical or dental adviser in the 90 days prior to the relevant time; or
Any condition that involves your heart, brain, circulatory system/blood vessels, your lung or respiratory conditions or any type of cancer that has been investigated or treated by a health professional prior to the relevant time; or
Any chronic or ongoing (whether chronic or otherwise) medical or dental condition or disease of which you were aware or should reasonably have been aware, and which is medically documented or under investigation prior to the relevant time; or
This above definition applies to you, your travelling companion, and a relative or any other person.
This section outlines the Pre-existing Medical Conditions which are covered. You have cover if your Pre-existing Medical Condition is listed below, provided that you have not been hospitalised (including Day Surgery or Emergency Department attendance) for that condition in the past 24 months.
If you decide that you do not want this policy, you may cancel it within 14 days after you are issued your Certificate of Insurance and PDS. You will be given a full refund of the premium you paid, provided you have not started your Journey and you do not want to make a claim or to exercise any other right under the policy. After this period you can still cancel your policy but we will not refund any part of your premium if you do.
You are free to choose your own Medical Adviser or we can appoint an approved Medical Adviser to see you, unless you are treated under a Reciprocal Health Agreement. You must, however, advise us of your admittance to Hospital or your early return to Australia based on medical advice. If you do not get the medical treatment you expect, Ski Insurance can assist you but we are not liable for anything that results from that.
“Backcountry” means skiing in a sparsely inhabited rural region over ungroomed and unmarked slopes (ie. marked pistes are not present) where fixed mechanical means of ascent are often not present.